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Returns & Order Support

Frequently asked questions

Is shipping my order secure?

Every Greenleaf’s Jewelry order is fully insured while in transit. If your tracking information stops updating or your package does not arrive as expected, please contact us immediately. We will work directly with the carrier and insurance provider to investigate the shipment and keep you informed throughout the process. If the package is confirmed lost, we will issue a refund or, with your approval, help you select another piece if a suitable replacement is available.

Click here to read more about Shipping & Delivery.

Can I sell or consign my jewelry with Greenleaf’s?

Yes. Greenleaf’s considers selected fine jewelry, diamonds, gemstones and precious-metal pieces for direct purchase or consignment. Our team will need to examine your jewelry in person to evaluate its condition, materials and resale potential before discussing the available options. Please bring any appraisals, laboratory reports, receipts or other documentation you may have.

Click here to learn more about selling or consigning your jewelry.

Are any purchases final sale?

Yes. Custom-designed, special-order, resized, engraved, personalized, otherwise altered and clearly marked Final Sale items cannot be returned or exchanged.

Eligible regular-stock merchandise may be returned within 30 calendar days of purchase or confirmed delivery. Eligible estate, pre-owned and consignment jewelry may be returned within 10 calendar days.

Please contact Greenleaf’s for authorization before mailing a return.

Click here to read our complete Return & Refund Policy.

How do I request a return or report an order problem?

Visit our Returns & Order Support page to request a return or exchange or report a damaged, missing or incorrect order.

Are your estate and pre-owned pieces authentic?

Each estate and pre-owned piece is examined by our experienced team for condition, materials and authenticity. Gemstone weights and grades may be approximate unless the piece is accompanied by an independent laboratory report.

Click here to learn more about Estate & Pre-Owned Jewelry.

Do you offer jewelry repair and ring sizing?

Yes. Greenleaf’s Jewelry has two in-house goldsmiths who provide professional jewelry repair, restoration and ring-sizing services. Because every piece is different, jewelry must be examined before we can confirm the available repair or sizing options, cost and estimated completion time. Some rings and specialty metals cannot be resized, but our team will explain your options after evaluating the piece.

Click here to learn more about our Jewelry Repair and Sizing Services.

Can I request additional photographs or a video?

Absolutely. Because many of our pieces are one of a kind, we want you to feel comfortable before purchasing. Contact us to request additional photographs, video or more information about a piece’s appearance and condition.

Greenleaf's Jewelry

312 8th St W | Billings, MT 59101
406.245.7424

Hours:
Tuesday–Friday 10:00–5:30
Saturday 10:00–4:00
Closed Sunday and Monday

Contact Us

Need help with a return, exchange, damaged package or incorrect order?
Submit a Support Request.
Our team will contact you with the appropriate next steps.

© 2026 Greenleaf's Jewelry

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Products

Alternating Montana Yogo Sapphire and Diamond Cross Necklace

Alternating Montana Yogo Sapphire and Diamond Cross Necklace

Montana Yogo Sapphires

$1,585.00

Regular price Sale price $1,585.00
Alternating Montana Yogo Sapphire and Diamond Earrings

Alternating Montana Yogo Sapphire and Diamond Earrings

Montana Yogo Sapphires

$2,620.00

Regular price Sale price $2,620.00
Angel and Heart Link Bracelet

Angel and Heart Link Bracelet

Estate Collection

$3,250.00

Regular price Sale price $3,250.00
Antiqued Celtic Knot Cross Pendant

Antiqued Celtic Knot Cross Pendant

Men's JewelrySilver Collection

$78.00

Regular price Sale price $78.00